What is your clientele and where do you clients come from?
Mostly couples, but we have built 5 family villas - pool villas – now, so we do expect to see more families. But the majority have been from Europe, so, I'd say, generally Europe, European countries, and Russian-speaking, German-speaking, France, and then also US and UK.
I personally consider that, today, luxury is all about people. Could you please introduce your team and main players? How do you manage the working force today, during this time?
I think what's great about our team is that the majority are local Balinese people and even specifically from our village, Nagi – about 40 percent of our staff are from our village - and then it's only my family, our Director of Sales and Marketing, our 2 head chefs of our 2 restaurants that are expats. The Balinese people have this beautiful sense of happiness and a big smile, so from a guest relations point of view that's always been fantastic, and then our executive chef Nic Vanderbeeken in Aperitif restaurant, our fine dining restaurant – he's been working with us for years, but we started Aperitif about 2 years ago.